Queen Blinds Terms and Conditions

Welcome to the Queen Blinds Terms and Conditions. These terms govern your use of our website, services, and purchases made through our website . By accessing our site or placing an order, you agree to comply with the following terms.

️ Orders & Product Customisation

  • All blinds are made-to-measure based on the specifications you provide during your consultation or online order.
  • Once an order is confirmed, changes may not be possible due to the custom nature of our products.
  • Please ensure all measurements are accurate. Queen Blinds is not liable for incorrect dimensions provided by the customer.

Pricing & Payment

  • Prices listed on our website include VAT unless otherwise stated.
  • Full payment is required before production begins.
  • We accept major credit/debit cards and bank transfers. Payment details are processed securely.

Delivery & Installation

  • Delivery timelines vary based on product type and location. Estimated delivery dates will be provided upon order confirmation.
  • Free installation is available in select areas across the West Midlands. This includes Coventry, Birmingham, Dudley, Wolverhampton, and surrounding regions.
  • Customers must ensure access to the installation site and notify us of any restrictions or hazards.

Cancellations & Refunds

  • Due to the bespoke nature of our blinds, cancellations are only accepted within 24 hours of order confirmation.
  • Refunds are not available for custom-made products unless the item is faulty or damaged upon delivery.
  • If you receive a defective product, please contact us within 7 days with photographic evidence.

️ Warranty & Liability

  • All Queen Blinds products come with a 12-month warranty covering manufacturing defects.
  • The warranty does not cover damage caused by misuse, improper installation (if not done by our team), or wear and tear.
  • Queen Blinds is not liable for indirect or consequential damages arising from product use.

Communications & Marketing

  • By submitting your contact details, you agree to receive updates, offers, and service-related communications from Queen Blinds.
  • You may opt out of marketing emails at any time via the unsubscribe link or by contacting us directly.

⚖️ Legal Compliance

  • These Terms and Conditions are governed by the laws of England and Wales.
  • Any disputes arising from your use of our services will be subject to the exclusive jurisdiction of the courts of England.

Contact Information

For questions or concerns regarding these Queen Blinds Terms and Conditions, please reach out to:

Queen Blinds Ltd

Heer House, Matlock Rd, Coventry CV1 4JR

Email: info@queenblinds.co.uk

Phone: 0800 9078631